Fantastic Organization and Product, However Know This if Considering Sales... - Anonymous employee Meraki Employee Review

2.0
Apr 4, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

All the benefits you dream about when getting a job at a San Francisco tech company, including free food, games, gym, fun activities, and beautiful office space. The entire staff are young, beautiful and driven professionals and is ideal for socially inclined people. The product is great and excellently supported/designed, with best practices pulled from Cisco Systems.

Cons

Being successful at Meraki in sales is a gamble, and its Vegas odds. As youve probably already read, Meraki assigns one quota to every territory in the vertical, regardless of geographic, population, or economic inputs. Meraki basically takes what they "think" every territory "should" generate in terms of revenue (most likely to hit their corporate sales goals) and slaps them on everything from Boise Idaho to Manhattan New York. This means you are either going to be a sales rockstar and promoted quickly with minimal effort, or busting your butt just to pay rent with an achievement history that makes for an awkward conversation at your next job interview. Lastly, if you decide to roll the dice and accept an offer, it is essential that you find the popular kids on the sales floor and befriend them quickly. This is probably just as important as being an actual good sales rep, if not more.

Explore other reviews about Meraki

5.0
Dec 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Structured nice team professional team

Cons

None it was all good

4.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

If you are early in career or transitioning, the NSE role is great way to get your feet wet with networking. You have opportunities to learn more in other IT domains as well but not as intensely. When you are off, you are off. No being on call. There are tons of resources and opportunity for you to train and learn. The benefits are some of the best. If you work near a Meraki office, take the opportunity to go, it is worth it. The San Franciso office is the best. There is plenty of documentation public and internal facing. There is a process for handling cases that have no documentation which is very nice. You are not alone on this job ever.

Cons

Being an NSE day to day can become tedious. Most customers are fine, but you will eventually run into one that is difficult to work with. Everything is based on your stats like talk time and customer satisfaction which can be problematic at times. I left because there were no opportunities to move on to a different role. Cisco proper is pulling in the reigns tightly on Meraki, so the culture is changing not for the better. Being in the call queue all day can be tedious especially when it gets backed up and you do not get your scheduled down time. In the US you will have to work weekends occasionally unless you get someone to cover which is becoming harder and harder due to change in overtime policies.

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