Meraki reviews

3.8

68% would recommend to a friend

(682 total reviews)
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Lawrence Huang

73% approve of CEO

59% positive business outlook

Meraki has an employee rating of 3.8 out of 5 stars, based on 682 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Meraki employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

682 reviews
1.0
Apr 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Modern office space and free food.

Cons

Don’t let the nice office space or free food fool you. Cisco Meraki was the worst workplace and work experience I had a chance to experience in my career so far. I will regret for the rest of my life accepting a job offer from them. The company’s culture is absolutely AWFUL! Your opinion doesn’t matter if you are not a manager or director. There is a big “Diversity and Inclusion” push from HR and Corp, but you will not find grounds to be yourself. The company management style is stuck 15 to 20 years in the past. Expected to be asked to go to the office in the afternoon if you have a doctor’s appointment in the morning. Expect to have your manager monitoring if you got to work ten minutes later than anyone else or left a few minutes before 5 pm. Expect to have your managed call you into a room and ask for an explanation of why you didn’t spend 9 hours at the office or if you decided to work from home. They cultivate a “through under the bus” type of environment and coworkers will tell your boss if you are not in compliance with their ridiculous imposition of being at the office for 9 hours. Expect to work with negative, blaming, gossipy, and immature people. After 2 months working for the company, I had my first work trip and I have to say that was the most unpleasant work trip that I had until this day in my life. We had team dinners everyone single day, which is completely acceptable for a work trip. What was unacceptable was the fact that what people wanted to talk about during those dinners were “Who they HATED in the company”. It was very unpleasant and a demonstration of how awful the culture is. Leadership is extremely weaky and all the decisions are made from top to bottom. All the managers and Directors operate as if they are supervisors - They don’t do anything and will micromanage absolutely everything that you try to do or deliver. Nothing gets done! And you rarely get any praise for a job well done. I only worked there for 9 months and I couldn’t spend any other day there. I had to deal with people (Directors) making inappropriate jokes about coworkers with disabilities. I had to deal with people taking pictures of coworkers from their backs and sharing on text message thread exposing people’s personal data (bank account information). I had to experience people misusing the company’s money for personal favor and to obtain personal information from other people within the company. I had to deal with explicit favoritism, harassment, and bullying since the day I joined. Cisco Meraki is not a fun place to work. It’s very negative please and if you by chance find somebody willing to help you with anything you are having a lucky day. People are extremely rude, entitled, and arrogant. The products are good! And That’s the only good thing you will find there. Don’t do the same mistake I did. I wouldn’t recommend Cisco Meraki to friend and not event to my worst enemy.

2.0
Nov 3, 2021

Not enough cooks in the kitchen?

Recommend
CEO approval
Business Outlook

Pros

- You often get to shape and decide what exactly it is you're working on - Comfortable environment for interns & new grads - The people are generally nice

Cons

From my perspective, nobody at Meraki (or at least in my group) has any idea what is going on. Put really broadly, we are understaffed, bleeding talent, and slow to hire. Nobody is in charge from a product or project management standpoint - as a developer you're tasked with defining your own features, writing the code, and testing it. If you are lucky enough to have a "Product" person on your team, their main responsibility will be Sales, and meeting with potential customers to give demos. This is contrary to the impression I got when interviewing - I expected heavy involvement from Product and Design to drive the process. I interviewed for a Technical Lead position, which in my previous experience means you make high level tech/architectural decisions to shape the codebase and mentor junior developers. At Meraki, it actually means you are thrown into an entirely flat structure where you are expected to full-stack development as part of your daily tasks. I like doing development, but I think it just bears pointing out that a title is just that, and carries no additional responsibility. The pay is bad if you're remote. It's company policy to pro-rate salary based on where you live, so you will have a huge pay gap with your colleagues working in San Francisco. I was told I'd get a huge automatic bump if I were to move, which while I think was intended to be encouraging, I found insulting and unethical. They have nearly weekly webinars or email blasts about the future of hybrid work while ignoring their own people. On top of all this, headcount is a fixed number. This means that no matter how much money is saved in hiring remote employees, you can't get additional team members. A single QA person probably could have averted several disasters in my tenure there so far, but as they put it, "that's not how things are done at Meraki". Meraki seems to source a ton of hiring straight out of college / internships. I don't have a problem with this, but this seems to make up also 100% of the long term employees. Most managers have just been there forever, so you need to ask them about the insane decisions made in code 8 years ago. This makes the ramp up very steep when it comes to onboarding. I've heard our Dashboard be called "the largest ruby on rails codebase in the world". Come marvel at the decisions of hundreds of individual contributors made over 15 years, exploding way outside the scope of what I personally think a framework like this should support. I don't mean to sound too down on the place. Lots of people are really nice. I think if you are early in your career, you should jump in and not worry about most of this, because it's still a good place to get experience. If you're farther along in your career, you could make a bunch more money and work on more engaging problems elsewhere. Finally - if you hear them say something about "retaining the Meraki identity under Cisco" or "keeping a start-up atmosphere", what this actually means is that it's a bunch of people milling about with no strong direction while they eat snacks, in combination with crappy bureaucratic policies from Cisco, along with sub-par PTO, pay, and other policies.

2.0
Feb 25, 2021
Recommend
CEO approval
Business Outlook

Pros

World-Class Product Super Talented Workforce Awesome Sales Tools Constant Innovation First In Class Training Great Events

Cons

Pay is 25% - 50% below market rate. Sales Engagement Rules are NOT fit for purpose. No annual salary reviews. Limited career progression. Poor middle-management (EMEAR).

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Meraki Response
5y
Thank you for sharing the pros of working at Cisco Meraki—we agree with you about our exceptional product, workforce, sales tools, training, and innovation. Regarding the rest of your review, we have a comprehensive process at Cisco to look into serious claims such as this, and we will be running a formal review into this matter. That type of behavior goes against what Meraki stands for and will not be tolerated. If you feel comfortable speaking with us, please reach out to your People and Community partner. We would appreciate more details about your experience. Thank you again for sharing your observations. Rest assured that this will be handled in a manner that aligns with our culture. Every Merakian deserves a workplace that truly embraces our value of “Everybody In.”
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