Worst Work Experience I Had in My Career so Far! - Channel Marketing Manager Meraki Employee Review

1.0
Apr 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Modern office space and free food.

Cons

Don’t let the nice office space or free food fool you. Cisco Meraki was the worst workplace and work experience I had a chance to experience in my career so far. I will regret for the rest of my life accepting a job offer from them. The company’s culture is absolutely AWFUL! Your opinion doesn’t matter if you are not a manager or director. There is a big “Diversity and Inclusion” push from HR and Corp, but you will not find grounds to be yourself. The company management style is stuck 15 to 20 years in the past. Expected to be asked to go to the office in the afternoon if you have a doctor’s appointment in the morning. Expect to have your manager monitoring if you got to work ten minutes later than anyone else or left a few minutes before 5 pm. Expect to have your managed call you into a room and ask for an explanation of why you didn’t spend 9 hours at the office or if you decided to work from home. They cultivate a “through under the bus” type of environment and coworkers will tell your boss if you are not in compliance with their ridiculous imposition of being at the office for 9 hours. Expect to work with negative, blaming, gossipy, and immature people. After 2 months working for the company, I had my first work trip and I have to say that was the most unpleasant work trip that I had until this day in my life. We had team dinners everyone single day, which is completely acceptable for a work trip. What was unacceptable was the fact that what people wanted to talk about during those dinners were “Who they HATED in the company”. It was very unpleasant and a demonstration of how awful the culture is. Leadership is extremely weaky and all the decisions are made from top to bottom. All the managers and Directors operate as if they are supervisors - They don’t do anything and will micromanage absolutely everything that you try to do or deliver. Nothing gets done! And you rarely get any praise for a job well done. I only worked there for 9 months and I couldn’t spend any other day there. I had to deal with people (Directors) making inappropriate jokes about coworkers with disabilities. I had to deal with people taking pictures of coworkers from their backs and sharing on text message thread exposing people’s personal data (bank account information). I had to experience people misusing the company’s money for personal favor and to obtain personal information from other people within the company. I had to deal with explicit favoritism, harassment, and bullying since the day I joined. Cisco Meraki is not a fun place to work. It’s very negative please and if you by chance find somebody willing to help you with anything you are having a lucky day. People are extremely rude, entitled, and arrogant. The products are good! And That’s the only good thing you will find there. Don’t do the same mistake I did. I wouldn’t recommend Cisco Meraki to friend and not event to my worst enemy.

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5.0
Dec 20, 2025
Recommend
CEO approval
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Pros

Structured nice team professional team

Cons

None it was all good

4.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

If you are early in career or transitioning, the NSE role is great way to get your feet wet with networking. You have opportunities to learn more in other IT domains as well but not as intensely. When you are off, you are off. No being on call. There are tons of resources and opportunity for you to train and learn. The benefits are some of the best. If you work near a Meraki office, take the opportunity to go, it is worth it. The San Franciso office is the best. There is plenty of documentation public and internal facing. There is a process for handling cases that have no documentation which is very nice. You are not alone on this job ever.

Cons

Being an NSE day to day can become tedious. Most customers are fine, but you will eventually run into one that is difficult to work with. Everything is based on your stats like talk time and customer satisfaction which can be problematic at times. I left because there were no opportunities to move on to a different role. Cisco proper is pulling in the reigns tightly on Meraki, so the culture is changing not for the better. Being in the call queue all day can be tedious especially when it gets backed up and you do not get your scheduled down time. In the US you will have to work weekends occasionally unless you get someone to cover which is becoming harder and harder due to change in overtime policies.

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