Amazing Place to work with the best people - Account Executive Meraki Employee Review

5.0
Aug 7, 2018
Recommend
CEO approval
Business Outlook

Pros

This has been the best place I have worked by FAR. The culture and people at Meraki are unparalleled, I dare you to try to not make friends there, its impossible. The technology is remarkable, allowing for at least 3-4 "wow" factors on every demo of each product line. If you don't have the technology win with Meraki (pending company size), then go back to demo training, because it isn't that hard with what the engineers have given us. Their vision to expand cloud management to more parts of the workspace will set Meraki up for continued success in the future. Meraki still embodies the start up fun culture, while having the funding and budget of a beast like Cisco behind it. Meraki has also grown to be the golden child within Cisco, allowing for Meraki reps to be poached for Cisco field positions with incredibly high OTE's (200-300k+). This is a company where you can build a stable successful future for yourself, all while continuing to keep you on your toes with new product releases and epic Christmas parties. Oh and did I mention that there are 120 registered dogs in the office?! Some would call it heaven, I was lucky enough to call Meraki home for a while.

Cons

Whenever a big company like Cisco owns a billion dollar company such as Meraki that is still growing at 30% YOY, there are bound to be some issues in terms of setting quotas and budgets. That being said, the new upper management at Meraki has done an AMAZING job weathering that storm and fighting for higher pay of Meraki reps. There has been two sets of company wide raises that have gone out for sales in the last 12 months, which shows Cisco sees the value in the talented Meraki salesforce. Cons? Na... This is an awesome company for anyone. I just personally wanted to try a startup before I got too comfortable making a steady 300k at Cisco.

Explore other reviews about Meraki

5.0
Dec 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Structured nice team professional team

Cons

None it was all good

4.0
Dec 11, 2025
Recommend
CEO approval
Business Outlook

Pros

If you are early in career or transitioning, the NSE role is great way to get your feet wet with networking. You have opportunities to learn more in other IT domains as well but not as intensely. When you are off, you are off. No being on call. There are tons of resources and opportunity for you to train and learn. The benefits are some of the best. If you work near a Meraki office, take the opportunity to go, it is worth it. The San Franciso office is the best. There is plenty of documentation public and internal facing. There is a process for handling cases that have no documentation which is very nice. You are not alone on this job ever.

Cons

Being an NSE day to day can become tedious. Most customers are fine, but you will eventually run into one that is difficult to work with. Everything is based on your stats like talk time and customer satisfaction which can be problematic at times. I left because there were no opportunities to move on to a different role. Cisco proper is pulling in the reigns tightly on Meraki, so the culture is changing not for the better. Being in the call queue all day can be tedious especially when it gets backed up and you do not get your scheduled down time. In the US you will have to work weekends occasionally unless you get someone to cover which is becoming harder and harder due to change in overtime policies.

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