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      Meraki

      Part of Cisco

      Engaged Employer

      Meraki reviews

      Great place to work - Territory Account Manager Meraki Employee Review

      4.0
      May 12, 2021
      Territory account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Meraki really cares about their employees, which has been the case both in the office but also throughout the pandemic. Meraki has done a lot to make WFH pleasant and possible. - Good onboarding and ongoing training throughout your career at Meraki. If there is anything you want to learn/do, you most likely can. - Very good products, which makes them easier to sell, and fun to learn about. - Good people, caring managers, fun and fast paced work environment

      Cons

      - No yearly pay review, ie. increase in salary is based on over achieving, which can be very hard in certain territories. - No clear structure on promotions, and if youre doing a great job, promotions are still very limited, which means people are "forced" to move to Cisco, if they want to stay within the company. - Salary below market rate.

      avatar
      Meraki Response
      5y
      Thanks for the feedback! We appreciate hearing about your experience with Meraki. We completely agree about how much Meraki cares about our employees—the actions you describe are a true testament to our company values. The well-being and development of our employees is a major priority for us. Of course, the quality of our team makes that easy to achieve: Merakians are some of the best you’ll ever meet. (Yes, we’re biased, but we’ve heard that same sentiment repeatedly over the years.) The opportunity to move to Cisco is another way we support our people. The strength of our parent company’s resources combined with our own unique culture means we can offer career options while maintaining a nurturing workplace. Regarding compensation, this is an important part of our employee offer package and we’re continuously evaluating data to make sure we’re offering market rate. If you have any questions, please reach out to your People & Communities partner. Thanks again for sharing your thoughts! Feedback helps us as we work to make Meraki a great place for everyone.

      Explore other reviews about Meraki

      5.0
      Dec 20, 2025
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Structured nice team professional team

      Cons

      None it was all good

      4.0
      Dec 11, 2025
      Network support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are early in career or transitioning, the NSE role is great way to get your feet wet with networking. You have opportunities to learn more in other IT domains as well but not as intensely. When you are off, you are off. No being on call. There are tons of resources and opportunity for you to train and learn. The benefits are some of the best. If you work near a Meraki office, take the opportunity to go, it is worth it. The San Franciso office is the best. There is plenty of documentation public and internal facing. There is a process for handling cases that have no documentation which is very nice. You are not alone on this job ever.

      Cons

      Being an NSE day to day can become tedious. Most customers are fine, but you will eventually run into one that is difficult to work with. Everything is based on your stats like talk time and customer satisfaction which can be problematic at times. I left because there were no opportunities to move on to a different role. Cisco proper is pulling in the reigns tightly on Meraki, so the culture is changing not for the better. Being in the call queue all day can be tedious especially when it gets backed up and you do not get your scheduled down time. In the US you will have to work weekends occasionally unless you get someone to cover which is becoming harder and harder due to change in overtime policies.

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