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      Meraki

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      Meraki reviews

      Not a good place for women - Technical Support Engineer Meraki Employee Review

      1.0
      Sep 8, 2021
      Technical support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      -The pros of this job really do not outweigh the cons. Subsidized parking and free lunch don't really do much when you're being gaslighted by poor management.

      Cons

      -The bro culture -The bullying work environment that has gone unchecked by Cisco and management -The inability of management to hold any male employees to account. -This company goes out of it's way to not manage any situation and downplay major issues. -The ability for male employees to harass women, voice obscene opinions, and a poor HR team that is essentially worthless and defers everything to greater Cisco. -The "fake it 'til you make it" mentality that does more harm than good. -The abrasive way employees talk to each other here, and are allowed to treat certain team members is appalling. It goes largely unchecked. -Don't be fooled by the fake 5 star reviews, the hype is not real. This is a poor place to work and epitomizes what is wrong with tech jobs in San Francisco.

      avatar
      Meraki Response
      4y
      We have a zero-tolerance policy when it comes to bullying. There is no excuse for the behavior you outlined and we are extremely disappointed to hear about your experience. There are a few options for making your voice heard in this situation: If you’re comfortable speaking with your People and Communities representative, please reach out to them to share your concerns. We also have an Ethics team, which you can reach at ethics@cisco.com. Thank you for taking the time to tell us about your experience. We want every Merakian to feel listened to and supported. Your feedback will help us nurture a workplace where everyone has the freedom to be ourselves.

      Explore other reviews about Meraki

      5.0
      Dec 20, 2025
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Structured nice team professional team

      Cons

      None it was all good

      4.0
      Dec 11, 2025
      Network support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are early in career or transitioning, the NSE role is great way to get your feet wet with networking. You have opportunities to learn more in other IT domains as well but not as intensely. When you are off, you are off. No being on call. There are tons of resources and opportunity for you to train and learn. The benefits are some of the best. If you work near a Meraki office, take the opportunity to go, it is worth it. The San Franciso office is the best. There is plenty of documentation public and internal facing. There is a process for handling cases that have no documentation which is very nice. You are not alone on this job ever.

      Cons

      Being an NSE day to day can become tedious. Most customers are fine, but you will eventually run into one that is difficult to work with. Everything is based on your stats like talk time and customer satisfaction which can be problematic at times. I left because there were no opportunities to move on to a different role. Cisco proper is pulling in the reigns tightly on Meraki, so the culture is changing not for the better. Being in the call queue all day can be tedious especially when it gets backed up and you do not get your scheduled down time. In the US you will have to work weekends occasionally unless you get someone to cover which is becoming harder and harder due to change in overtime policies.

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