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      Meraki

      Part of Cisco

      Engaged Employer

      Meraki reviews

      Bee worker - Anonymous employee Meraki Employee Review

      1.0
      Feb 18, 2022
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Can’t think of many pros

      Cons

      Going back and forth trying to be Cisco or Meraki isn’t working. Pick one Amount of culture talk and pumping return to office isn’t healthy. Execs can’t even name the values, let alone give examples of how they’ve used them. It’s a yes culture, if you think differently or even voice a opinion that is not in line you’ll be bullied by managers. The amount of useless middle managers is amazing, and they bully workers daily and keep getting promoted because of the inside track with execs. The color of success is white, and they get a pass for bullying new employees. Meraki is just bunch of cisco expats, few good most in it for promotions and doing rotations to get bigger titles at cisco.

      avatar
      Meraki Response
      4y
      Thank you for sharing your concerns with us. We are disappointed to hear about the behavior you have experienced. We have a zero-tolerance policy when it comes to bullying. This behavior does not reflect our values, and there is no excuse for it. If you would like to share more about your experience; if you feel comfortable you can reach out anonymously to our ethics team at ethics@cisco.com. We will be taking your feedback to our leadership team. Thank you for taking the time to share your experience. We want every Merakian to feel listened to and supported.

      Explore other reviews about Meraki

      5.0
      Dec 20, 2025
      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Structured nice team professional team

      Cons

      None it was all good

      4.0
      Dec 11, 2025
      Network support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      If you are early in career or transitioning, the NSE role is great way to get your feet wet with networking. You have opportunities to learn more in other IT domains as well but not as intensely. When you are off, you are off. No being on call. There are tons of resources and opportunity for you to train and learn. The benefits are some of the best. If you work near a Meraki office, take the opportunity to go, it is worth it. The San Franciso office is the best. There is plenty of documentation public and internal facing. There is a process for handling cases that have no documentation which is very nice. You are not alone on this job ever.

      Cons

      Being an NSE day to day can become tedious. Most customers are fine, but you will eventually run into one that is difficult to work with. Everything is based on your stats like talk time and customer satisfaction which can be problematic at times. I left because there were no opportunities to move on to a different role. Cisco proper is pulling in the reigns tightly on Meraki, so the culture is changing not for the better. Being in the call queue all day can be tedious especially when it gets backed up and you do not get your scheduled down time. In the US you will have to work weekends occasionally unless you get someone to cover which is becoming harder and harder due to change in overtime policies.

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