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      Avoid SMN Marketing - Marketing SAP Employee Review

      1.0
      Jan 26, 2018
      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working for Concur was great until leadership change this year in SMN Marketing. I would recommend working for Concur and other marketing teams just not that group.

      Cons

      A recent Leadership change has caused a mass exit of marketers on this team. MQL targets that were unreasonable and lacking ability to track due to broken systems were all that mattered even if burned the team out and poor customer experience. We worked crazy hours and constantly blamed and bullied in team settings. Unless you are on the Dream Team brought in externally expectation was to keep your mouth shut and do what are told. This was not the Concur I knew, we always supported each other, valued advice and input.

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      5.0
      Jun 8, 2026
      Senior support engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, full of opportunities to learn and support.

      Cons

      Rounds of layoffs due to changes in tech direction. Plan accordingly and stay flexible!

      4.0
      May 29, 2026
      Content strategist
      Recommend
      CEO approval
      Business Outlook

      Pros

      I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

      Cons

      No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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