The opportunity is endless, as long as you start outside of Market Development - Market Development Representative SAP Employee Review

4.0
Feb 15, 2018
Recommend
CEO approval
Business Outlook

Pros

-Concur has unlimited opportunities for career growth (once out of Market dev.) -The people you work with are fun, friendly, and you will want to hang out out with them outside of work -The product is amazing, and if you are able to get to a point in the company that you get to sell the product and not a meeting, it really is a value-added service -Great Benefits

Cons

The Market Development team has gone through a roller coaster of management in the past 2-3 years. The current regime has caused a severe downturn in morale, productivity, and trust in the process, and unfortunately Concur as a whole. The rest of the managers have a lot of potential, but are forced to abide by upper management's leadership style. The major issue that I ran into was that I constantly was being talked to like a child rather than a working professional. An awesome pro of working for Concur was their benefits including 25 days PTO, however if you take a vacation, and do not hit your goal (which is astronomically high, while only increasing) you will be chastised. In fact, some were asked "do you really think you should take that PTO over Christmas with how your month is going?" The job itself is difficult enough, cold calling is difficult enough. The job of leadership is to be selfless, to be a part of the grind, and to MOTIVATE people, rather than showing up late, leaving early, taking constant PTO, but then belittling their employees when they want the same (or similar) freedoms. You will also need to be in seat for a minimum of 1 year, while attaining the high quota consistently to be eligible for a promotion. Elsewhere in the organization it is based on merit and production for a promotion, however in Market Dev the leadership (primarily directors) were more worried about hitting their own numbers, and how much you can help pad their pockets than your career development. They will do whatever they can to keep the top performers on their team to help themselves, rather than helping you progress in your career within Concur. One final con: At Concur, and now SAP Concur you are a part of an incredible organization that strives to change businesses and lives of their employees as well as yours as an employee of SAP Concur. In Market Development, you are told NOT to attend the all hands meetings, the team celebration lunches, etc. because that time is better suited with you on the phone. This completely secludes the MDR teams from the bigger picture, and thus makes you feel like nothing but a number

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5.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great benefits, full of opportunities to learn and support.

Cons

Rounds of layoffs due to changes in tech direction. Plan accordingly and stay flexible!

4.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Cons

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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