Good for starting a career - Support Engineer SAP Employee Review

2.0
Dec 13, 2018
Recommend
CEO approval
Business Outlook

Pros

Nice workspace Approachable people Nice perks and flexible business hours

Cons

Low salaries. New hires usually start making more money than you. The annual salary review is a joke. Barely any training on the activities you have to deliver and no time offered for personal training. You are expected to behave as an expert when being alone with the customer no matter your experience.

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SAP Response
7y
We value all types of feedback from our employees so thank you for sharing with us your personal feedback and experience with SAP Ireland. We have a compensation review cycle that gets underway in Quarter One every year. As part of that compensation cycle, managers allocate the merit budget assigned to them (which is based on the performance of the company, team and on an individual level) to reward employees. We encourage you to use the SAP Talk tool to discuss any open questions/points of clarification or concerns you might have on this topic with your line manager directly.

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Cons

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Pros

I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.

Cons

No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.

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