Oct 18, 2019
SAP Response
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From Intern to Associate – User Assistance Development - User Assistance Developer SAP Employee Review
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5.0
Jul 1, 2026
Current employee, more than 8 years
Recommend
CEO approval
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Pros
Great company to work, learn and contribute.
Cons
Nothing major. Growth is slow
4.0
May 29, 2026
Former employee, more than 8 years
Newtown Square, PA
Recommend
CEO approval
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Pros
I really liked my role at SAP. After being a cloud Customer Success Manager supporting strategic clients for several years, I moved into a group doing digital customer outreach including producing newsletters, release enablement, webcasts, documentation, event registrations, etc. Salary and bonuses were good, no complaints there.
Cons
No real cons for the job that I was in, except that our group was eliminated by the corporate restructuring and reduction in workforce in North America in 2025. I would have loved to stay but unfortunately we probably showed up on a restructuring spreadsheet somewhere and it was determined that our services were no longer needed. We off-boarded most of our work to other existing employees (who already had full time jobs), which felt unfair to them, but that is how it shook out.
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