4.0
Oct 30, 2025
Current employee, less than 1 year
Subang Jaya
Recommend
CEO approval
Business Outlook
Pros
- Great colleagues who are friendly, helpful, and cooperative across regions - Immediate managers are approachable, understanding, and sporting - Exposure to international support environments (APAC, MEA, Europe) - Flexible and diverse learning opportunities if you take initiative - Office culture in KL is enjoyable and supportive
Cons
- Issues mainly within the IT department — higher management lacks clear direction and consistency - Frequent changes in expectations and unclear communication - Limited guidance during training phases; progress depends heavily on self-initiative - Timesheet and performance evaluation system cause unnecessary stress - Ticket distribution imbalance — hard to perform when there’s little to work on