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      Proceed with Caution - Account Manager Sage Employee Review

      2.0
      May 22, 2016
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      In 9 months, I have been through 4 different pay structures. Each of them slowly decreasing my income. The company is going through major changes and job security is zero. If you are considering a sales position- proceed with caution. Ask many questions in the interview regarding compensation and be prepared to survive on your base salary alone. Pros: PTO, benefits, in the process of major (forward?) change

      Cons

      Cons: ever changing compensation plans, higher (achievable) sales goals, outdated management style (although they are trying to change). Co-workers with a lot of drama... Upward mobility is challenging (especially if you're not part of the clique). The sales teams are being replaced by younger people, it's a great indicator that the company no longer wants to invest in its sales department.

      avatar
      Sage Response
      10y
      Thank you for taking the time provide a review of Sage and for sharing your concerns with our current direction. Our strategic growth plan is designed to benefit our colleagues as well as our customers. We are confident that our long-term approach will deliver positive results for everyone involved. The expansion of our sales force in North America is on an upward trajectory and are building a focused sales team and structure. As with any change, it takes time. We appreciate the hard work and flexibility our colleagues, like you, bring to the workplace every day. Collaboration is a cornerstone of our values, and we would like to offer the opportunity to discuss further any issues you have witnessed, along with your opinion regarding solutions. Please feel free to email us at glassdoor@sage.com.

      Explore other reviews about Sage

      5.0
      Jun 5, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      avatar
      Sage Response
      3d
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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