Sage reviews

3.6

63% would recommend to a friend

(5,253 total reviews)
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Steve Hare

71% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,253 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

5K reviews
5.0
Mar 28, 2016

Lack of Integrity and Leadership...

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Sage has a good customer base in Europe and Canada. The concept of what the company does and stands for is impressive. I just wish the integrity and experience level of the leaders was actually what they project to the world.

Cons

When I started at this company I had high hopes. I quickly learned that the things you are told when you are hired are simply false. The way this company is structured and managed is a nightmare. Currently, the managers and VPs are almost manic about meeting obscene goals and unrealistic expectations. The employees get no encouragement only extreme pressure and condescending attitudes. So many of us dread walking through these doors not knowing how we are going to be berated for the day either in person or by email. The leadership seems to separate themselves from staff as if they don't need us to be successful but don't hold back when there is something to blame us for. How many products are decided on by upper management and then when they are a failure #SageLive they blame everyone who put in the hard work of creating what was asked for with lousy technology and poor marketing resources? There are a lot people looking for a way out and there will probably be a revolving door for a while unless big changes are made starting with the VPs.

1.0
Dec 4, 2017
Recommend
CEO approval
Business Outlook

Pros

There are simply no “pros” - there is a ton of fake PR about how this is a “cloud” company. Reality is it is not. As others have commented, they are forcing old customers to “upgrade” to the cloud or they cannot access their business data. And then they “count” this as a new subscriber. Just ask anyone who works in sales/customer support to verify this.

Cons

COMPANY BONUS POLICIES This has not been accurately described elsewhere...the company does not pay employee bonuses unless the company hits its (arbitrary) annual performance metrics. These metrics are created in way that is unclear to employees and does not reflect on their actual job performance. This is a new policy they instituted recently and it’s hard to view it any way other than not giving bonuses that were promised to employees. If you do an excellent job, you still don’t get a bonus because the company did not hit an arbitrary (aka unrealistic) “growth” target! Oh and it gets worse...the metrics used are different from the ones that they discuss in public earnings announcements. So they tell the financial markets how great the company is performing when speaking outside the company. But internally the message is that “we did not meet our targets so no bonus will be paid out.” as you can imagine, employees are beyond distraught as they have worked hard all year and done well. It’s unethical for the company to proclaim how great they are doing and then withhold bonus from their employees saying the company didn’t do that well.

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Sage Response
8y
Thanks for your feedback. At Sage we have a philosophy of ‘pay for performance’ and this year more than 90% of our bonus eligible colleagues across 23 countries will receive a payment to recognise their contribution. These payments are based on their country and own personal performance, with the highest performing teams and individuals being handsomely rewarded. In addition to performance-based bonus and commission plans, we offer competitive base salaries, as well as a flexible and award-winning benefits package designed to meet the needs of our diverse workforce.
1.0
Apr 1, 2017
Recommend
CEO approval
Business Outlook

Pros

Only pro to taking a job here would be the three month gaurantee for commissions and the high salary they will offer. If you're desperate and need employment, this is the place to ride the train to the bottom. Make sure you have an exit strategy quick, as you'll likely be put on performance plan immediately after.

Cons

Huge mismanagement, mistakes and disconnects from the top. Word spread fast about large layoffs of key positions where ramp up times are 8-12 months to be effective around Sage while executives spout how we are "growing". Morale hit a new low yesterday for employees that weren't walked and are still remaining. Seriously don't work here. I've regularly seen employees turn in year after year of high performance and then several of them were let go yesterday simply because they made too much. No promotion from within and a terrible bell curve review system. I personally know several Sales people who received a "Meets Expectations" after being one of the few to turn in 110% above quota numbers. Does that sound like a meets expectations to you? Our competitors give out trophies and gifts for that. If you have any talent, looks elsewhere or you'll simply be frustrated until you leave. If you don't believe me, simply ask any front line Sage colleague off the record. Hit us up on LinkedIn and do your research.

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Sage Response
9y
Thanks for your review. Change everywhere is constant and, as with all organizations, we continue to evaluate our organization and improve our processes. Our priority is to position Sage for continued growth and success. We will support our colleagues as we continue on our journey to make Sage a top-performing company and a great place to work.
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