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      Sage

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      Life at Sage - IT Director Sage Employee Review

      5.0
      Aug 28, 2017
      It director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Sage takes its responsibilities towards its people very seriously, the company invests a huge amount of time in developing & coaching others, investing in colleagues' personal development whilst also sponsoring company wide mentoring programmes to ensure all colleagues can develop. There is a strong 'customer' ethos across the company and colleagues are empowered to do the right thing for customers in all circumstances. I am fortunate enough to have started at Sage over 12 years ago and feel immensely proud to work for an organisation that puts customers & their people at the heart of their strategy.

      Cons

      The company is going through a huge transformation at the moment, my only aspiration is for this transformation to execute at a quicker pace so we can really shift the needle in all of the areas we are planning to. We are all playing our part in the transformation adding to the inclusiveness colleagues feel towards the strategy.

      avatar
      Sage Response
      8y
      Thanks for your feedback. We couldn't agree with you more about the amazing opportunities Sage give its people - and at all levels. As you say, we care for our people a great deal and this is shown every day through interaction with us from our leaders, our processes and how we get things done - as well as all the amazing careers and learning & development opportunities available. As you say, we are extremely customer focused - as our CEO, Stephen Kelly, often to refers to it - "customer obsession" - this is really clear to us all. Yes, we do want the transformation to be quicker - this will make a difference to all our colleagues and customers alike...already it has made a massive positive change, so it will be exciting to see the end results when we get there. Thanks again for the feedback. Congratulations on your 12 years at Sage - long may they continue and keep loving #LifeatSage!

      Explore other reviews about Sage

      5.0
      Jun 5, 2026
      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

      Cons

      No cons to add at this time

      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      1w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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