Bell Curve performance process is totally unfair - Anonymous employee Sage Employee Review

2.0
Sep 8, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great employees and flexible work hours.

Cons

Unfair performance processes and incomparable wages.

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Sage Response
8y
Thanks for your feedback. Sage has fantastic people right across the globe, they are friendly and professional and we understand the success of Sage is down to each and every one of us working towards collective goals. Regarding salaries, Sage uses market data, cost of labor and adjusted pay rates based on location to develop our salary structure. When colleagues move to a role of the same size and complexity, from a parity/fairness viewpoint, a base salary increase wouldn’t be appropriate. Our People Business Partners and Learning & Development Centre of Expertise support our managers in ensuring all colleagues performance ratings are calibrated to objectively help them with consistency, levelling and fairness. We do have guidelines for the distribution of performance ratings (which are available to all colleagues to see via the Sage Academy). We expect managers to understand these guidelines and consider these in the context of business results. Our global performance data for FY16 shows 86% of our colleagues were rated as ‘Meeting Expectations’ or above, showing us that the performance distribution curve was slightly skewed to the right. We anticipate around 15% of our colleagues may fall short of requirements, needing improvement which may be supported through a Performance Development Plan or Performance Improvement Plan to get back them on track. Continued unsatisfactory performance may result in a colleague leaving the business. This approach to managing performance is no different to the majority of established organisations with ambitions to drive performance and ensure the sustainability of their business in the future. Thanks again for your views.

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Cons

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2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
19h
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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