The sales and Sr. technical support people for the Sage 50 queues are rude and unprofessional. Management is either micro-managing you or you have some that couldn't give a poo about what you're doing, they just don't want to be bothered. You will never get the elusive 10% bonus they bait you with. In the 5 years I was there, we never met sales goals and never saw a true "bonus", only fed pipe dreams and told support needs to pick-up where sales slacked off. I wish I could say that corporate cared but in reality, they're only interested in how good they are and how much money you can make them.