Don’t work here - Support Sage Employee Review

1.0
Nov 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Surrounded by friendly coworkers in a nice location

Cons

- Contract and position does not match the job description and what you actually end up doing. Vacation blackouts are applied on a whim and you basically have to justify every time you want PTO - No flexibility to work from home so don’t ever fall sick or it will just eat into your PTO. - Tied to a phone queue and chained to your seat all day with little to no movement even though you didn’t sign up for a call centre job - Micromanaged as though you are 12year old students in detention - No scope for any promotion or upward mobility. Company has a large number of people who have served for over 10years and still have no seniority. This speaks volumes. - Performance only has to do with what time you get into work, and how long you were available on the phone queue. Basically the actual work you do and its level of quality is not taken into account AT ALL - New hires are not on-boarded properly and lured in on contracts and positions that can be changed on the fly - If you do not do your research, expect to be doing work that you probably did at the beginning of your career

Explore other reviews about Sage

5.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

They will work with you and teach you everything you need to know and help you as long as you help yourself and meet kpi but they help you meet it

Cons

No cons to add at this time

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

avatar
Sage Response
2d
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
See reviews by: Helpful|Rating|Date|All