Challenging Opportunities - Able to make a difference - Anonymous employee Sage Employee Review

4.0
Jan 30, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people - colleagues and managers are 'normal' people and focused on working towards the same goals supporting customers, colleagues and innovation! The company offers challenges/opportunities in return for hard work. There have been some long hours, but its been recognised and working flexibly allows to take the time back when needed. Sage Foundation - Colleagues get 5 days to give back to the community, it's part of the CEO objectives and encouraged, some fantastic opportunities to give back to the community. Work/Life Balance - there is a respected boundary of the work/life balance, yes sometimes you are giving more to the Company but other times you can take the time back. Flexible working is supported within the business as long as the work/job gets done.

Cons

Tools and processes - not all processes are fit for purpose, can be frustrating sometimes as other stakeholders won't have the same objectives as you when you are trying to get approvals/support Roles and Responsibilities - if you are a team player not so much of an issue, but sometimes the R&R isn't defined so duplications/things slipping through the gaps where no clarity on who was responsible for what.

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Sage Response
7y
Thanks for taking the time to share your thoughts. I’m glad you can see the progress that’s being made further to our transformation and new CEO taking the reins. Sage is committed to being a great SaaS business for customers and colleagues alike – collaborative, action-orientated colleagues, who just want to get stuff done are absolutely key to this!

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5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

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Sage Response
2w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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