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      Sage

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      Very poor attitude toward staff - Technician Sage Employee Review

      1.0
      May 10, 2022
      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      5p Coffee No weekend work so work life balance is OK

      Cons

      The management are not technical, so cannot handle a technical complaint. Some managers have clearly been put in that place because their face fitted or they were having an affair. The software itself is misleading and stuck in an awful legacy trap meaning it cannot compete with others in the market

      avatar
      Sage Response
      4y
      Thank you for your review. We ensure that we are always listening to our colleagues, and maintain an inspiring culture at Sage, one which supports our people and nurtures their talent. Furthermore, we have invested in a full and robust recruitment process for all roles and we support new managers with the training and experiences they need to be successful. As a result of how strongly we believe in supporting the region that has championed us so much, we invested in becoming a naming partner for the Newcastle Gateshead Quays conference center as this will support our local communities, and small and medium businesses and create numerous job opportunities. We wish you all the best as you move into the next the chapter of your career

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      2.0
      Jun 8, 2026
      Account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

      Cons

      Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

      1
      avatar
      Sage Response
      3w
      Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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