You are just a number - they do not care about you - Operations Sage Employee Review

1.0
Oct 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Right now, .the only thing I can think of is that most people are decent, kind and understanding. The ONE thing it had going for it was work-life balance and flexibility. It's the reason I picked this company over others I was interviewing for and now wish I had made different choices.

Cons

They sent an email regarding a massive change to ways of working and returning to the office recently. They signed it off saying - this is the right thing for our customers and shareholders. The one thing missing, their employees. This omission speaks volumes. They know it's not the right thing for their employees but they're going to do it anyway. There was only one office that was at capacity last year. They are investing heavily in new infrastructure in North America. The result of this a global office recall. Of course they are spinning this as related to productivity and culture. It's hard to take that at face value when on an all hands they told us if you're not happy to go back to the office then there are other companies to work for. You have a choice to make. Which sounds like an attempt to attain natural attrition rather than ANOTHER round of lay offs. Equally, when the topic of career progression came up on another All Hands the advice was also, if you want a promotion, leave, go somewhere else. If they are so desperate for people to leave, I don't see why they would hire you at all.

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Sage Response
1y
We appreciate your feedback and it’s disappointing to know you’ve not had the most positive experience at Sage. We’re committed to seeing our colleagues succeed; doing right by them is our priority. In this spirit, we are very keen to understand more about the comment on promotions that you’ve highlighted. Please contact a member of our ER team for a confidential conversation on that. Regarding flexible working, our hybrid working approach is an important element of the way we work at Sage that is complemented by other benefits such as paid time to volunteer, the ability to work away for up to 10 weeks a year and free well-being support tools. More information about what we offer can be found here: https://www.glassdoor.co.uk/Benefits/Sage-United-Kingdom-Benefits-EI_IE1150.0,4_IL.5,19_IN2.htm -

Explore other reviews about Sage

5.0
Jun 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Work life balance is the strongest attribute at Sage. Family matters and mental stablity is supported. Top notch benefits.

Cons

Departments with mixed roles of similar tasks, yet separate teams without collaboration.

2.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

was hired as remote and get to have that honored, but have been openly told no career progression because of remote status. decent pay

Cons

Leadership instability: Seven manager changes during my relatively short tenure. Unrealistic targets: A sales quota set at 1,100% growth (not a typo). Slow product development: Getting anything actioned on the product side takes far too long. Product management turnover: Three product manager changes, resulting in no meaningful deliverables in over three years. Misaligned hiring priorities: Greater emphasis on DEI optics than on hiring people positioned to drive growth. Internal vs. customer focus: More energy spent on internal events than on product enhancements. Lack of accountability (the biggest issue): No one takes ownership. Responsibility gets passed around constantly — for example, client cancellations going unprocessed because they impact someone's numbers. Managers have openly encouraged pushing the work onto someone else rather than handling it.

1
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Sage Response
2w
Thank you for taking the time to share your feedback. We’re sorry to hear about the challenges you’ve described around leadership continuity, targets, growth, and ways of working. We recognise the impact that stability, clear accountability, and achievable goals can have on the day-to-day experience of our colleagues, particularly within sales and customer-facing roles. We shall share your feedback with leaders for their visibility as we continue to evolve how we support our teams to truly thrive at work. If you have any additional insights to share, please leave us more feedback via our internal Always Listening forum or through your manager. Thank you again for sharing your perspective.
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