Great Support Team - Customer Support Analyst Sportradar Employee Review

4.0
May 19, 2022
Recommend
CEO approval
Business Outlook

Pros

The support team here is very supportive of each other and will help you with workflows that you are not familiar with.

Cons

Not many that I can think of. It is a job that can be done fully remotely, but is currently done in hybrid. Hybrid is not bad as I get to see my coworkers who are amazing, but there are times when I think I could just do the work I do at home instead.

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Sportradar Response
4y
Hello, Thanks so much for leaving us a review; we’re happy to hear that you’re having such an enjoyable experience at Sportradar! Feedback from employees like you helps us to grow and improve the company for everyone and we sincerely appreciate your taking the time to share your experience. Please know that we’re always available to chat should you need assistance. You can contact us at any time at info@sportradar.com. Thanks again for working with us! Sincerely, Sportradar HR Team

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5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Very flexible with scheduling. Nice bonus job that you can do after work. Not too difficult and if you’re already watching the game you might as well be getting paid for it. Supervisors and management are great and schedule very well.

Cons

Hard to get a lot of hours after the month of November. Guaranteed to work at least part of a Saturday almost every week.

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3.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Awesome job for sports fanatics to make good money on the side scoring games, they cover so many sports you will have plenty of opportunities

Cons

very poor communication, international payments take a fee, poor software compared to other sports data companies, long training process with a lot of technical difficulties incurred

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