Supervisor - Anonymous employee Swarovski Employee Review

2.0
Jun 4, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good staff discount Good selection of jewellery

Cons

Not paid enough for the work that staff do

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Swarovski Response
7y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are glad to hear that you felt we offered a "Good selection of jewelry" to our consumers and that you list the employee discount as a positive benefit, as this along with our retail employee allotment are two of the most revered benefits. As for your concerns about pay, we strive to remain competitive in our compensation practices and regularly review our pay rates and bonus structure. We are also proud as part of our compensation program to be able to offer a full benefits package to all our Full-Time employees and a modified benefit package to our PT employees, including the ability to participate in our 401K. We continually evaluate our compensation and the benefits we offer to our Full-Time and Part-time employees and recently rolled out a new Retail Employee Bonus Program. This new bonus program, the company rolled out after much research, was done to enhance our compensation and to foster an environment where teamwork can flourish. The new bonus structure also embraces an omni channel approach to selling as it takes into consideration the success of the entire North America market including our online sales. Once again thank you for taking the time to leave a review we value feedback both positive and negative and it will be shared with upper management both in North America and Globally. This kind of feedback is crucial to the betterment of the company. As always, we wish you all the best in your future endeavors.

Explore other reviews about Swarovski

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

great introduction into luxury retail, great sales training, coworkers are very friendly, management really cares about you and is very nice but can get rude when stressed. generally a nice place to work, clean, very easy job overall, you make team bonuses which raise hourly to as much as 22 and hour

Cons

micromanaging from corporate, disorganized management, moderate turnover, things get stressful but also fun during busy seasons

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