Okay place to work for a first job - Key Holder Swarovski Employee Review

4.0
Jul 31, 2019
Recommend
CEO approval
Business Outlook

Pros

The training material and tools available are great. If you enjoy working with people this is a great opportunity. I worked at a location where we got a lot of tourists so talking to them was fun. We were a team of about 8 people we got along great. We had two managers, one of them was absolutely amazing. Employee Discounts PTO Career Advancement

Cons

The pay is low. We first had a great store manager, because of the way she led the team everyone got along and when we didn't she would help solve conflicts but then another manager was introduced and ruined the whole team dynamic. She would start rumors so associates would fight against each other. She would spend most of her time on the back online shopping for personal items during her clock in time, and when an associate would come to the back looking for an item that was an expensive item, so the she could get it ready for the customer, our manager would grab it from the associate, go out and take the sale. Multiple associates complained to our regional manager, and nothing was done about it, all the employees left within 6 months after I left. There is opportunity for advancement, unfortunately, the pay is also very low.

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Of Course, we are thrilled to read your list of many “Pros” and that your peers “got along great”, building a culture of teamwork and connectedness is important to us at Swarovski. Equally important to us, is to make each individual employee, from our stores to our corporate offices, feel that they are valued, as they are an integral part of adding sparkle to everyday life and we are sorry to hear that you felt your new manager negatively impacted your team. Please note your concerns, will be taken seriously and we want to thank you for taking the time to leave a review, here at Swarovski we truly value feedback both positive and negative and want to ensure you it will be shared with upper management as this kind of feedback is crucial to the betterment of the company. As always, we wish you all the best in your future endeavors

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CEO approval
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Pros

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Cons

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4.0
Jun 26, 2026
Recommend
CEO approval
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Pros

great introduction into luxury retail, great sales training, coworkers are very friendly, management really cares about you and is very nice but can get rude when stressed. generally a nice place to work, clean, very easy job overall, you make team bonuses which raise hourly to as much as 22 and hour

Cons

micromanaging from corporate, disorganized management, moderate turnover, things get stressful but also fun during busy seasons

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