good - Senior Sales Swarovski Employee Review

4.0
Oct 21, 2019
Recommend
CEO approval
Business Outlook

Pros

good work place, good pay for retail, bonus if targets met

Cons

no commison on big sales, Sales consultants get paid nearly same.

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Swarovski Response
6y
Thank you for taking the time to leave a review. At Swarovski, we truly value constructive employee and customer feedback, both positive and negative. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued. We are of course thrilled to read the title of your review” Good” although we do strive to be GREAT and from your review it appears you are disappointed that we do not offer our Sales Consultants commission, we do however offer them a bonus when the store and company reach their targets. The new retail bonus program at Swarovski was rolled out about a year ago out after much research to enhance our compensation and to foster an environment where teamwork can flourish. The new bonus structure also embraces an omni channel approach to selling as it takes into consideration the success of the entire market including our online sales. We are also proud as part of our compensation program to offer a generous merchandise discount, flexibility in scheduling and a full benefits package to all our Full-Time employees and a modified benefit package to our Part-Time employees. We believe that in an environment where everyone together works as a team to achieve our goals our customers will receive better service and our associates will have a more positive work environment. Once again, we want to thank you for taking the time to leave a review at Swarovski, we value feedback both positive and negative and your feedback will be shared with upper management as feedback is crucial to the betterment of the company. As always, we wish you much success in your continued career at Swarovski.

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Jun 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Family owned great place to work

Cons

Large company, lots of red tape

4.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

great introduction into luxury retail, great sales training, coworkers are very friendly, management really cares about you and is very nice but can get rude when stressed. generally a nice place to work, clean, very easy job overall, you make team bonuses which raise hourly to as much as 22 and hour

Cons

micromanaging from corporate, disorganized management, moderate turnover, things get stressful but also fun during busy seasons

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