fun, memorable, great job for talkers - Assistant Manager Swarovski Employee Review

4.0
Jul 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Each day is a new experience. The atmosphere is filled with sparkle and the excitement you get from clients and tourists familiar with the brand keeps it refreshed. They also do a great job of giving you the right educational tools about its products and collections so you never feel lost on how to sell a product. Good pay and bonuses and they pay weekly. Client loyalty is huge in this company so if you dont want to build connections and relationships with the clients, this place is not for you.

Cons

Career growth is pretty slow. Some days are really annoying when customers only wants to browse and look at the 'pretty things' instead of purchasing. Store managers always have heavy workloads and

Explore other reviews about Swarovski

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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