AVOID THIS COMPANY AT ALL COSTS. - Management Swarovski Employee Review

1.0
Sep 28, 2021
Recommend
CEO approval
Business Outlook

Pros

Christmas time with ornaments . That’ all.

Cons

Lack of communication. You will feel stress out from opening to closing. . Totally disorganized company with unrealistic goals. Lack of products to sale in the outlet. The job is pretty boring. You will do the same things on and on on a daily basis. No room for growth there.

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Swarovski Response
4y
Thank you for taking the time to leave a review. We always aim to deliver a great experience, and we are disappointed when we don’t meet expectations. We want to thank you for your feedback about our lack of communication. We are working hard to improve communication, including upgrading our technology to better communicate with our teams across all divisions. We want to ensure you your review will be shared with upper management, as this kind of feedback is crucial to the improvement of the company. Building a culture of teamwork and collaboration is important to us at Swarovski. Our hope is to make each individual employee, from our stores to our corporate offices, feel that they are valued.

Explore other reviews about Swarovski

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

The management team is refined and very accommodating. I loved my time here. I had so many opportunities to learn and grow through my experiences, and working with the team was amazing. Holiday seasons were stressful but never unfun. The management here really makes you feel cared for. Love the discount on most jewelry as well.

Cons

Scheduling could be volatile during holiday seasons, but that's to be expected for a front-line sales position.

2.0
Mar 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Strong level of autonomy as a Store Manager to drive the business, implement strategies, and influence sales performance Opportunity to develop leadership skills through team coaching, training, and performance management Emphasis on client experience and building meaningful in-store customer relationships Creative freedom to execute sales-driving initiatives and local events Hands-on ownership of business results, which can be very rewarding for self-motivated leaders

Cons

Limited support from regional and district leadership, particularly in satellite locations, which can feel isolating High turnover due to relatively low pay for Crystal Experts and Assistant Managers Budget constraints make it difficult to recruit and retain experienced, high-performing talent Teams may require significant development due to lower wage tiers, increasing workload and pressure on management Store conditions in some locations feel outdated, with limited investment in remodels or upgrades Compensation structure for hourly roles does not always align with expectations or workload

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