Rubbish Pay - Only pay staff minumum wage and no rises for management so we are almost at minimum wage level, practically under if you take inflation into account. Smaller store staff are paid the same as stores who take quadruple the sales if not more and have more extensive services and longer opening hours. Makes no sense doing a lot more work and having the same rate. High Expectations - Want you to do a whole sales service which is just embarrassing at times. We can get the sales the old fashioned way, we know our customer base. Hard to meet Sales Targets - based off Last year figures so we are punished for doing well last year as we are expected to do the same again despite the changing world. Stores who always take low sales are laughing because they don't have to do much work but come out with full Bonuses. Targets should be based on how much you actually need to take a profit surely!?? No Loyalty for staying with the company. I'm on the same salary that someone new starting would be on despite my many raving performance reviews. They say you can get Pay for excellent performance but i've never had anything. All staff i've spoken to would rather give up bonus and any other benefit to have an extra couple of pounds an hour, we are struggling to pay for daily things despite working for this 'luxury' company. New Visual Merchandising layouts are rubbish and confusing for customers. ASMs are relied on heavily and do a lot of the work for some SMs but are no where near the league of pay.
