Change Change Change - Technical Support TP Employee Review

3.0
Oct 15, 2017
Recommend
CEO approval
Business Outlook

Pros

The ability to work with different accounts within the company. Employee discounts are okay. It can be fun when things are going right.

Cons

Procedures changed often due to it being a client based industry although we strived to be the best daily. Acknowledgement wasn’t often recognized. Family can’t get a hold of you in an emergency. Management has no sense of operation. Too many cliques. Lack of benefits. Improper dress codes. No parking.

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TP Response
8y
We appreciate your feedback and we see to it the management is trained to follow the standards of the company, but at the same time, let employees feel they could easily seek reinforcement and openly interact with them. Thank you for being candid with your review and we will make sure to take all these into consideration moving forward.

Explore other reviews about TP

5.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great leadership with excellent communication.

Cons

Workload can become stressful from time to time but a true team environment means there is always help available.

3.0
Jul 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Global company with contracts with many different high-profile companies. They definitely don't want to let go of people. Will try everything they can to try to get you on a position that will keep your pay if you switch contracts. I started working in an office and transitioned to a work from home position. They handled that transition for me very well, but I do feel lucky as many other employees had different experiences than me. Very inclusive team!

Cons

Fast pace environment that does not necessarily feel organized all the time. Even though I thrive in fast pace work, some contracts are managed better than others. Feels more like a temp agency than a proper workplace with so many contracts. If the company we are contracted with does not want our employees anymore, they can cut people at any time. This will trigger TP to transfer you to a new project/contract. Working in the office was quite the drama at the time. If you work in an office, best to focus on yourself and keep your head down to avoid drama.

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