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      Upwork

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      Upwork reviews

      not great management - Marketplace Account Manager Upwork Employee Review

      4.0
      Jun 6, 2024
      Marketplace account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      great people, fun job, lot of benefits

      Cons

      manager was laid off halfway through the year than never rehired 4 months later they laid off the people with no managers

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      5.0
      Feb 25, 2026
      Analytics
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people, very approachable, interesting problems

      Cons

      A lot of short term thinking and near future optimization

      2.0
      Jun 5, 2026
      Program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pay and benefits were pretty good. Only reason I stayed.

      Cons

      Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

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