Was an amazing company to work for - Customer Service Assistant Waitrose Employee Review

2.0
Jun 23, 2016
Recommend
CEO approval
Business Outlook

Pros

The customers you get in Waitrose are really nice. And the people you work with become a real part of your working and personal life.

Cons

They care less about the staff these days and the new contracts for new starters is awful. No premium rates of pay for Sunday or bank holiday working hours. And the yearly bonus is for ever going down. And slowly we are getting less benefits as they are trying to cut costs. They only really care about the profits they make down.

Explore other reviews about Waitrose

5.0
Aug 28, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are very worth it

Cons

I was scared when there were thieves

3.0
Nov 18, 2024
Recommend
CEO approval
Business Outlook

Pros

good place to work all round

Cons

bad place to work sometimes

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