Unfair/Racist - Customer Service Assistant Waitrose Employee Review

2.0
Jul 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Partner Discount Friendly Employees Smart uniform. Life long friends Good interview Job roles are straightforward Many cons though as the company care more for those higher up.

Cons

Managers have their favourites and they will allow those they favour to have time off & choose hours they want to do. Difficult to apply for overtime I was with the company for 9 months and they never gave me a permanent contract, they didn't give anybody a permanent contract so that they could change our hours every 3 months. This was highly unfair and they gave the hours to those they favoured most. Incredibly understaffed yet always letting customers go ? You might as well close the store down if money if that tight. Little chances for those on part time contracts to progress within the partnership and the managers do not take this into consideration.

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5.0
Aug 28, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

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Cons

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3.0
Nov 18, 2024
Recommend
CEO approval
Business Outlook

Pros

good place to work all round

Cons

bad place to work sometimes

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