Waitrose as a part of the JLP a huge YES! As a Branch (Comely Bank) - NO! - Customer Service Waitrose Employee Review

2.0
Jan 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Very, I mean very understandable people, always ready to help and help you out whatever your situation is (Head Office only!) Year bonus (from your to year lower but it is)

Cons

So-called 'management' that cannot cope with stress and pass it over to partners Biased approach to some partners People with spasm on their face instead of genuine smile that makes you feel you live in a virtual world Again so-called 'management' promising pies in the sky with development ending up with no support whatsoever.

Explore other reviews about Waitrose

5.0
Aug 28, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are very worth it

Cons

I was scared when there were thieves

3.0
Nov 18, 2024
Recommend
CEO approval
Business Outlook

Pros

good place to work all round

Cons

bad place to work sometimes

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