Good "benefits" but challenging work environment and layoffs - Senior Fraud and Claims Operations Representative Wells Fargo Employee Review

3.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

PTO, Discounted benefits, ESPP, yearly bonus based upon performance, you can take an hour for lunch, most departments are worth it.

Cons

Mandated overtime for months, in specific departments no culture or morale, managers that are individual contributors, consistent layoffs for stakeholders' goals.

Explore other reviews about Wells Fargo

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work and a great work culture

Cons

far from the location I live

4.0
Dec 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cons

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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