Pros
Generous PTO, health insurance benefits
Cons
High turnover. Low morale. Narrow focus on 'metrics'. New hires are very young with no experience, OTJ training thrown to the wolves. Seasoned administrators are overlooked for promotion. Most team leads are 30 or younger. Lots of chatter and socializing creating distractions among the cubicles. Dress code is hoodies, shorts, flip flops, cellphones. Managers will not acknowledge problem areas. Managers distracted by projects. Unable to approach managers outside weekly meetings. Inconsistent direction. Policies change constantly . Communication from management is lacking, reliance on each other for news. No acknowledgement from management for accomplishments. Apparent favoritism. Focus on risk issues yet risk managers non responsive on many issues. Difficult to get answers. Staff is held financially responsible for errors which create loss for bank, result in deductions from annual bonus. Account fees are rarely correct, and involve several layers of review for remediation . Tight clique of managers w upper management. Unreasonable work load and additional accounts coming our way. Client surveys reveal much discontent and create additional work. No clerical support available. Redundant procedures making job a grind. Stepping stone position for most.