Company that cares about you - Phone Banker II Wells Fargo Employee Review

5.0
Dec 28, 2019
Recommend
CEO approval
Business Outlook

Pros

If you mess up you get coached and everyone is there to help The work environment is lively and the pay is good for what you have to do. Customer service isn't for everyone but if you don't let it get to you its an easy and good job.

Cons

None, this place is great

Explore other reviews about Wells Fargo

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The role is exciting in that you get to meet new people and open accounts for them and you have your own office space to help your customers

Cons

The required 6 day work week was not communicated properly and thus resulted in a bit of distrust towards the recruiter and then the company leadership as a whole

4.0
Dec 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cons

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

484
See reviews by: Helpful|Rating|Date|All