2.0
Jan 20, 2020
Former employee, less than 1 year
Recommend
CEO approval
Business Outlook
Pros
None, this place was soul crushing
Cons
Though it makes sense for WF to hire someone to be the middle man between the borrower and the underwriter, the way that it was set up ended being stuck between yelling customers and complaining underwriters. Management expects you to keep a score of customer happiness, but its completely set upon a bad experience from the start.