Pretty high stress sales - Credit Manager Wells Fargo Employee Review

2.0
Nov 28, 2009
Recommend
CEO approval
Business Outlook

Pros

There are good products like the HAS, the credit insurance, and FHA refinance loans. There are bonuses for referrals to the bank for checking accounts and customers get a free $50 and you get $25. The breaks are consistent-10 minutes in the morning and afternoon and hour at lunch. If you miss a break they pay you for an hour of work. Base pay is 36k in CA and lower in other states where cost of living is lower. This is a good first job for anyone out of college to learn about finance while getting paid. The training is decent and there are a few travel opportunities. The vcp is there if you sell an fha loan but not at what you think. The most vcp I've seen ever is 16k for a manager who sold a record-setting 6 FHA loans.

Cons

There is pressure to sell all products, not just the ones you think are fair. We are told to just sell the benefits of the product regardless of whether we think the customer should take it. I have to sell 20-30% credit cards to customers who can get half the rate at the bank. Our auto loans are no better. Even at 100% loan to value with a high credit score I see 13, 14%. I hae seen auto loans at up to 26%. The most frustrating part of the job is how rarely we can help someone, how rarely they are approved, and how rarely they take it even if the first 2 apply. They told me I'd be on the phones max 3 hours a day when I interviewed, but it's more like 5-6. You have to work overtime and on Saturdays if you are not producing in a month, regardless of how well you do other months. The micromanagement here is so high. I would rathar work for lower pay at a place where customers come to us, and we have to sell, rathar than selling over the phone.

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5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture is wonderful compared to other banks I have worked at. The culture is slowly changing to align with other banks but even with that it is the bank I have enjoyed the most in 20 years in the industry

Cons

Spread out a lot and certain locations are closing or bound to close down depending on the area of bank. To be safe seek a role in one of the larger hubs like Charlotte.

4.0
Dec 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cons

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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