Be prepared for a hard sales environment - Customer Service Representative Wells Fargo Employee Review

3.0
Dec 17, 2009
Recommend
CEO approval
Business Outlook

Pros

Looks good on a resume Lots of bonus potential Big company has a lot of advancement potential Lots of jobs to be promoted to if you can perform

Cons

Sales is purely number driven there is very little attention paid to sales quality. Be prepared to be stressed out by the sales environment. Products are arbitrary and provide little value to customers.

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5.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company, with lot of opportunities

Cons

Too much silos since it's a big company Tenure limit for contractor

4.0
Dec 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cons

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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