A proud franchise severely damaged by poor leadership at the top. WF Insurance Services hit their peak in 2010. - Anonymous employee Wells Fargo Employee Review

1.0
May 5, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Wells is a great brand, and has strong values. They have done a great job of building a national brand and bank.

Cons

Chairman Laura Schupbach has driven away top talent, revenues, profits, and hope. Her leadership style is to cut out great resources, say "no" to M&A, and to surround herself with people who will not challenge her opinion. This company is in much worse shape than it was prior to her tenure as Chairman (October 2011).

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5.0
Feb 3, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture is wonderful compared to other banks I have worked at. The culture is slowly changing to align with other banks but even with that it is the bank I have enjoyed the most in 20 years in the industry

Cons

Spread out a lot and certain locations are closing or bound to close down depending on the area of bank. To be safe seek a role in one of the larger hubs like Charlotte.

4.0
Dec 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cons

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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