The truth of being a Teller [East Los Angeles, CA experience] - Teller Wells Fargo Employee Review

1.0
Aug 19, 2010
Recommend
CEO approval
Business Outlook

Pros

Learn how the banking industry works and get completely free accounts for working for the company [e.g. no need for transfers or monthly fees]

Cons

Note: This list is centralized to the East Los Angeles Branch, your branch experience will vary with this company. - Management can be incompetent. - Management lacks communicative and motivation skills. - Company cares only about the numbers and not the customers. - Many branch game to reach goals and solution numbers [people will find products added to their accounts without their knowledge only to be reported to please the district manager]. - If the numbers are not met, manager will threat and psychologically demotivate employees by berating employee infront of customers, talk to other branch managers over the phone, within earshot of Teller line, and complain about how the employees do not care about their job. - The professionalism of this branches management is horrible and delusional, e.g. the awareness that other branches are gaming but purposefully will tell employees that to do so isn't going to result in sales while being honest and truthful doesn't result in numbers. - Experience and customer service skills are not valued there. Management only caters to those employees that stroke management's sore ego.

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5.0
Nov 24, 2025
Recommend
CEO approval
Business Outlook

Pros

friendly team, good environment to work, includes pto

Cons

gets stressful in busy hours, file customer complaints sometimes

4.0
Dec 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cons

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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