Great benefits but zero flexibility - Customer Resolution Representative Wells Fargo Employee Review

4.0
Apr 10, 2022
Recommend
CEO approval
Business Outlook

Pros

The reason why people get sucked into Wells Fargo and don’t want to leave is because of their benefits. It’s really hard to beat 144 hours of PTO starting out with it increasing on year 3, 5, 10, and so on. I’m addition to that, 2 personal holidays, all federal holidays off (depending on your department), and 16 hours of volunteer time. Health insurance is great. Bereavement time is great. Short-term/Long-term disability is with Lincoln Financial and it’s great. Maternity leave at 16 weeks, 100% paid is phenomenal.

Cons

The most micromanaged company I’ve ever worked for. Every detail of your day, every move you make is monitored, recorded, and tracked. They don’t allow employees to breathe. They also are not very family friendly. They’re not like a small company who understands if an emergency happens and you need to leave or if your child is sick and you need to go, it’s an occurrence. Based on your department they are not work from home flexible. They are pushing everyone to return to the office. Training is never sufficient. They either run out of time to teach you things or they don’t cover the bare minimum knowledge you should know.

Explore other reviews about Wells Fargo

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Good place to work as developers

Cons

I don’t see any cons

4.0
Dec 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cons

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

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