Great Company, less than great leadership - Customer Service Supervisor Wells Fargo Employee Review

4.0
Sep 14, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits are amazing, and there exists a true team spirit among employees. The company has a substantial vision that believes in customer satisfaction through employee satisfaction

Cons

The company does not prepare itself for change well, or is unable to manage sudden change with much success. The result is often inconsistent goals and fleeting processes that make work difficult.

Explore other reviews about Wells Fargo

4.0
Dec 1, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits (but cost creeping up and coverage creeping down each year), Good Morale Both Management and Coworkers, and Honestly a Great Company.

Cons

Cross Selling is the only focus now, firing employees who are great at their job in every area that should matter but if the cross selling results are not meeting the ever ridiculous quota (which continues to rise) than you may not have a job next month. Expectation for customers to say yes to cross selling, leaving you with no real control of your job security. Stress!

484
See reviews by: Helpful|Rating|Date|All