Negatives of a big company - Anonymous employee Western Union Employee Review

3.0
May 5, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Because of its size, there always seem to be job opportunities. WUBS provides decent benefits, including a generous PTO package. They pay lip-service to many of the qualities one might look for in a company (though it's harder to say if they deliver). If you work in sales then WUBS may be able to provide a great opportunity because it's difficult to offshore these positions and they need them all over the country to maintain and build a customer base.

Cons

They don't seem to have a consistent direction. They're always in the process of building new products or re-branding, but before reaching their stated goals, the direction changes. Despite the size of the company, it's difficult to move-up internally, however lateral movement is generally an option. They seem to do most of their management hiring externally, and are in the process of offshoring much of their operations and technical support.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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