Company stuck in past. Has no future. - Anonymous employee Western Union Employee Review

1.0
Nov 4, 2016
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None today. Great place 2 years ago.

Cons

SF digital office was a great place to work with great leadership, until corporate decided to integrate it under retail business. The only part of company that was growing is now hemorrhaging talent. Jumping out before the ship sinks. So long.

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Western Union Response
9y
Thank you for your feedback. We are sorry that your experience at Western Union changed from the time you started working at WU to the time you left the company. It’s unfortunate to hear about your experience but we appreciate your review. Our annual employee survey indicates that confidence in leadership is above benchmark. However, we realize the aggregate results of the survey do not address your particular experiences. We have a strong focus on leadership development and we’re always looking for ways to improve. Every leader in the organization takes part in a program that meets bi-monthly and is focused on strengthening leadership capabilities. We’ve seen great benefits from this program in helping leaders improve, and we are always looking to keep our culture positive, happy and working toward WU’s purpose of “moving money for better” to help communities and businesses grow. We continue to innovate, developing new ways to send money through digital, mobile and retail channels, and sometimes, change within the organization is needed to grow the business. Thanks for being a part of WU for some time. We wish you the best.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

2.0
Jun 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Western Union was a great place to grow if you are motivated. The company wants to do well and generally efforts are well focused.

Cons

Lots of turnover that hurts a company that does write it's how to do things down. Challenging market that takes market share consistently.

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