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      Western Union

      Engaged Employer

      Western Union reviews

      Nice people, but the downward spiral of culture and performance will continue - Anonymous employee Western Union Employee Review

      2.0
      May 19, 2017
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good people, diverse culture, nice trips if you're senior management

      Cons

      Lack of discipline to stick to strategy, only strategy is cost-cutting with annual corporate layoffs. Lots of talk about "new" focus, but it's repackaging of already-tried approaches. Management scared to take bold moves that are needed in an industry that is quickly passing them by.

      avatar
      Western Union Response
      9y
      Thank you very much for sharing your feedback. WU is expanding its digital offerings globally, and the organizational structure has shifted in order to support this technology focus. We noticed you are a former employee of WU, but we would like to address your concerns. Please feel free to email us at: careers@westernunion.com. Thanks again for your time.

      Explore other reviews about Western Union

      5.0
      Apr 4, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

      Cons

      The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

      2.0
      Jun 1, 2026
      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Unlimited PTO - only 3 days required in office

      Cons

      - Leadership does not foster a collaborative culture. Sometimes inappropriately mean, dismissive, toxic. - 3 days in office required. Seating is not assigned, so you do not have a guaranteed desk for your items unless you come in 4 days per week for 3 consecutive months.

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