Talent not really valued - Tech Ops Western Union Employee Review

2.0
Jan 17, 2018
Recommend
CEO approval
Business Outlook

Pros

opportunity to experience chaos and disconnect between business and technology.

Cons

Managers not willing to move past "that's not how we do it here" when looking to improve or advance initiatives and given feedback on how to achieve goals. Views of Info Tech is very old school and seen as a cost center and necessary evil instead of a part of the business strategy. Sending Technical roles to India under the guise of "we are creating internal Employees. Culture has created silo with in silo environments. Fostering teams to spend more time proving they didn't cause an issue verses working together to ensure the issue wont happen again. Managers are managers not leaders. Very political internally and externally to the point you don't (not that you should) want to even show a hint that you oppose leaderships views. Opportunities for North American resources are scarce.

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Western Union Response
7y
At Western Union, we care about each one of our employees and take these reviews seriously. We understand the impact our leaders have across the organization. We will look for ways to use your constructive feedback to help improve our culture and communication.

Explore other reviews about Western Union

5.0
May 1, 2026
Recommend
CEO approval
Business Outlook

Pros

A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

Cons

In Denver, there are a lot of negative employees

5.0
Apr 23, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

Cons

Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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