Agent Lifecycle Management. - Agent database administrator Western Union Employee Review

5.0
Apr 9, 2018
Recommend
CEO approval
Business Outlook

Pros

Best Place to Work Indeed. I have two years working at Western Union (LAROC) at Costa rica. If you´re looking for stability this is the right place. They have a lot of benefits like transportation. Private insurance. Breakfast--Lunch Subsidy. Bikes to ride around Forum 2 Activity Clubs Incredible Facilities Etc. There is oportunity to grow in the company but this obviously takes time. The culture of inclusion it's wonderful.

Cons

I can speak from experience as I started in one of the compliance departments that there are many Micromanagers on these departments. The work it's very interesting but enviroment there it's very heavy.

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Western Union Response
7y
We're happy to see that you would describe WU as a "Best Place to Work"! #WUROCKS We're also glad that you've recognized all the awesome benefits and perks that we offer. We've read your comments on company culture and management, and we will share with the appropriate teams. Thank you for writing a review about being on our Costa Rica team.

Explore other reviews about Western Union

5.0
Apr 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Understand that traditional remittances are dying

Cons

Not enough resources available to drive transformation. Legacy tech. Outdated systems, processes. Too much work expected per employee.

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