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      Western Union

      Engaged Employer

      Western Union reviews

      Poor Management - Manager Western Union Employee Review

      1.0
      Aug 20, 2018
      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Work life balance is good for now although it is known that leadership in Real Estate/Finance org are old school and not supportive of work life balance. Leaders focused on optics and expect employees at their desk all day , but do not understand (or care) that business needs require meetings away from the desk or calls that are outside of core work hours. -Company donates money to many charitable causes -Ability to work with people from across the globe

      Cons

      VP and EVP levels do not understand the bunsiness units they lead. Very out of touch with the actual work that their teams peform. There is a new lean or operational efficiency initiative on a monthly basis that eventually fizzles out because VPs do not have the understanding of the work, leadership skills, or vision to impact change. VP that instituted practices that were huge roadblocks and antithesis to the WU Way lean principles. Many women in the department felt marginalized due to it being a good old boys club. The environemnt was toxic and diversity was not celebrated. WU C-Suite leaders toute their commitment to diversity, but many departments are all white male dominated and create a work culture that does not promote female or minority advancement or engagement. My department did not have any female leaders and only one minority.

      avatar
      Western Union Response
      7y
      We are disappointed to hear of your experience, as it does not match the WU core values. We hire and welcome individuals from all walks of life, cultures, backgrounds, and perspectives. We read every single review and take employee feedback seriously and we will share your constructive feedback with our management teams, and if you'd like to, we encourage you to share more feedback confidentially by emailing us at careers@westernunion.com.

      Explore other reviews about Western Union

      5.0
      May 1, 2026
      Vice president
      Recommend
      CEO approval
      Business Outlook

      Pros

      A company with an inspiring mission that is beginning to transform, an executive team that has gotten much better with recent departures, the opportunity to make a difference every day

      Cons

      In Denver, there are a lot of negative employees

      5.0
      Apr 23, 2026
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Exciting time at a company in growth mode where your contributions make a big impact. Clear strategy in the digital, consumer services, and retail space and great people, teams, and leaders bringing it to life in the last year. Meaningful work and actually puts good in the world. Everything we deliver helps people and communities that faced challenges and lack of access / opportunities for generations. Not only do you get to focus on new tech but also what you deliver truly makes a difference in people’s lives. You’re not just serving ads or making rich people richer, you’re helping folks support their families, empower growth in developing nations, create a more connected world where people care for one another. Great growth opportunities and recognition from senior leaders in global forums.

      Cons

      Small groups negative people that are not open to change, evolution, new ideas but you will find that at any company and not just Western Union. The vast majority of people here are excited for where we are and the direction we are going.

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