Deteriorating culture, old technology - Senior Technical Leader Western Union Employee Review

3.0
Oct 28, 2018
Recommend
CEO approval
Business Outlook

Pros

Pune office facility and infrastructure are very nice. The home pickup and drop cab service is very convenient. People are helpful and cooperative.

Cons

The culture was good till May-June, then they got a new site leader. The culture is not good now, The technology used is old. No good test environments slow down delivery. Agile is for name sake.

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Western Union Response
7y
We're happy to see our transportation assistance listed as your pro! We are proud to be able to offer our employees benefits like this as a thank you for their hard work on our team. We appreciate your feedback on management and will share this with the appropriate teams.

Explore other reviews about Western Union

5.0
Apr 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very exciting times at Western Union with the pending acquisition of Intermex and a lot of the announcements around wallets and digital assets

Cons

The international offices seem to do a good job around cultural and office events while the US seems to lack this in some areas.

2.0
Jun 1, 2026
Recommend
CEO approval
Business Outlook

Pros

- Unlimited PTO - only 3 days required in office

Cons

- Leadership does not foster a collaborative culture. Sometimes inappropriately mean, dismissive, toxic. - 3 days in office required. Seating is not assigned, so you do not have a guaranteed desk for your items unless you come in 4 days per week for 3 consecutive months.

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